You can reach our support team by visiting the Contact page on our website. We aim to respond to all inquiries within 1–2 business days.

Please refer to our Return Policy page for full details on eligibility, timeframes, and how to initiate a return. All returns are subject to our store policy.

Shipping times vary usually ship same or next day.

We do have an affiliate sponsorship program that is currently taking on new affiliates. By purchasing something to promote on social media or in person, then contacting our staff with your order #, we can make you a custom discount code for most of our products storewide. If the code does good, we will send out more free parts for you to make content with and review, and once the code does exceptionally well we can even pay commision. You can contact staff by emailing us at: emotocustoms.co@gmail.com Or contacting us on TikTok: emotocustoms.co

All orders are shipped from South Florida, USA.

Order changes and cancellations may be possible if your order has not yet been processed. Contact our support team as soon as possible, and we'll do our best to assist.

Please check our Shipping Policy or contact support to confirm whether we ship to your country and for details on international rates and delivery times.

Compatibility varies by product. Please review the product description carefully or contact our support team before purchasing to confirm fitment for your specific bike.